Privacy Policy

1. Introduction

CryptoLume ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our lead generation services and visit our website.

2. Information We Collect

Personal Information

We may collect personal information that you voluntarily provide to us when you:

• Contact us for sales inquiries
• Request information about our services
• Subscribe to our communications
• Participate in surveys or feedback forms

This information may include your name, email address, phone number, company name, job title, and other business contact information.

Lead Data

In the course of providing our lead generation services, we collect and process information about potential customers on behalf of our clients, including:

• Contact information (names, email addresses, phone numbers)
• Demographic information
• Professional information
• Interest and behavioral data
• Social media activity and engagement data

Technical Information

We automatically collect certain information when you visit our website:

• IP address and location data
• Browser type and version
• Device information
• Pages visited and time spent
• Referring website information

3. How We Use Your Information

We use the information we collect for the following purposes:

• Service Delivery: To provide lead generation services to our clients
• Communication: To respond to inquiries and provide customer support
• Improvement: To analyze and improve our services and website
• Marketing: To send relevant marketing communications (with consent)
• Legal Compliance: To comply with applicable laws and regulations

4. Information Sharing and Disclosure

We may share your information in the following circumstances:

• With Clients: Lead data is shared with clients who have contracted our services
• Service Providers: With third-party vendors who assist in our operations
• Legal Requirements: When required by law or to protect our rights
• Business Transfers: In connection with mergers, acquisitions, or asset sales

We do not sell, rent, or trade personal information to third parties for their marketing purposes.

5. Data Security

We implement appropriate technical and organizational security measures to protect your information against unauthorized access, alteration, disclosure, or destruction. These measures include:

• Encryption of data in transit and at rest
• Regular security assessments and updates
• Access controls and authentication procedures
• Employee training on data protection
• Secure data centers and infrastructure

6. Data Retention

We retain personal information only as long as necessary to fulfill the purposes for which it was collected, including:

• Client contact information: For the duration of the business relationship plus 7 years
• Lead data: As specified in client agreements, typically 2-5 years
• Website analytics: Up to 26 months
• Marketing communications: Until you unsubscribe

7. Your Rights and Choices

Depending on your location, you may have the following rights:

• Access: Request access to your personal information
• Correction: Request correction of inaccurate information
• Deletion: Request deletion of your personal information
• Portability: Request transfer of your data to another service
• Objection: Object to processing of your information
• Restriction: Request restriction of processing

To exercise these rights, please contact us using the information provided below.

8. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience on our website. You can control cookie settings through your browser preferences. Note that disabling cookies may affect website functionality.

9. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites. We encourage you to review their privacy policies before providing any personal information.

10. Children's Privacy

Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children under 18. If we become aware of such collection, we will take steps to delete the information promptly.

11. International Data Transfers

Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place to protect your information in accordance with applicable data protection laws.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new policy on our website and updating the "Last updated" date. Your continued use of our services after such changes constitutes acceptance of the updated policy.

13. Contact Us

If you have any questions about this Privacy Policy or our privacy practices, please contact us at: